We learn all about your specific needs and how we can help you. Once we have conducted our 27 point audit, we then write a report which is yours to keep, and go over our findings with you. From there we map out a plan to implement what you want according to your budget.
Part of the one stop shop philosophy is to provide you with a full service purchasing department. We can procure anything you need from hardware, software, printers, Cables, Services, ect, to anything else you can think of.
We can install anything we sell or anything that we inherit from another IT company that was supporting you.
This is our on-site repair service. When you have a problem, you want it resolved ASAP. If we can't resolve the issue remotely, we will need to come on site. Many times, problems can't be properly diagnosed until someone is physically on site looking into them. Often times, a poorly punched down jack or some other local problem is the real issue. Being on site gives us the ability to fix these types of issues faster than remotely.
This is where we really add value. We are available 24/7 to support your network and end users. While 95% of our work falls within the normal business work week, we are prepared to handle emergencies. Our phone system is set up to forward all emergency Voice Messages as text messages to everyone in the company. This assures that you will get a quick response in the event of an emergency.